Outsourced Accountants for Small Accounting Firms
Engage a dedicated team of offshore Australian tax accountants, fully qualified and supervised by us. Stabilise your practice today.
WE CALL YOUEngage a dedicated team of offshore Australian tax accountants, fully qualified and supervised by us. Stabilise your practice today.
WE CALL YOUStaffing costs dominate the budget of every small accounting practice. While client work may be plentiful, finding and retaining quality accountants remains a constant struggle. Each new hire demands significant investment in salary alone, plus the time and resources needed for training and integration.
This hiring conundrum leaves Australian accounting practice owners either overworked, living in constant fear of inevitable employee departures or struggling to grow their business at the pace they want.
Quality accountants command salaries of $150k or more - a cost that strains the resources of smaller practices.
The hiring and training process demands precious time and energy that practice owners simply do not have.
Resignations and hiring can place undue stress on small practices, which then puts client service, deadlines and revenue at risk.
When you join Neil Outsourcing, you are not hiring staff, you are getting a solution. You are immediately allocated a dedicated Pod – your private team of accounting specialists. Your Pod comes with a single point of contact and adapts to your business needs. As your requirements change, your team can seamlessly adjust on a monthly, weekly, daily or even tasks basis!
Your Pod comes with all the expertise built in — eliminating the hidden catch of having to hire additional staff that comes with typical outsourcing.
Your dedicated single contact is a qualified Senior Accountant with many years of Australian tax experience. He/she is responsible for checking all work produced by the Pod, ensuring it's of the highest quality before going to you for final approval.
One contact point will manage your team. This streamlines communication across the Pod, reducing confusion and ensuring that messages, updates, and feedback are consistently conveyed without misinterpretation.
Our Senior Accountants have been with us for years, thriving in a culture that values retention and stability — which means your Pod's leadership is consistently reliable.
Your Pod is composed of highly skilled specialists (including fully trained Accountants specialised in Australian Tax Law) who are specifically trained to meet Australian standards and regulations. All our outsourced accountants have years of experience in Australian tax work, so they are experts in handling complex tax laws and delivering high-quality, accurate work that aligns with your clients’ needs. With deep expertise across various accounting disciplines, our team ensures compliance, precision, and strategic insight, providing you with reliable financial management you can trust.
WE CALL YOUYour dedicated Senior Accountant ensures your needs are clearly understood and addressed, coordinating with the entire Pod on your behalf so you never have to manage multiple points of communication. Importantly, all client communication remain with you — you stay in control. Your pod handles the work, but you’ll always have final approval. Whether you prefer email, phone, WhatsApp, or another communication channel, we adapt to your preferred method.
WE CALL YOUYour sensitive financial information is protected with the highest level of security, for protection against malicious external or internal actors, confidentiality, and compliance with industry regulations.
We do not retain any data on our servers — your pod alone can access them via your cloud service providers. Passwords are stored only on the server and remain hidden from your Pod specialists. All systems are monitored, and data transfers and file access are tightly controlled.
To further secure the environment, USB ports on all servers and office machines are disabled, preventing the use of external drives. Phones, laptops, and access to personal emails or social networking sites are blocked and prohibited within the company premises. This comprehensive security framework guarantees the safety and integrity of your data.
WE CALL YOUWe get it — bringing in a new team is a big decision. That’s why we let you test-drive our expertise with zero risk. See exactly how our Pod’s skills can boost your efficiency and scale your operations, all before making a long-term commitment.
WE CALL YOUWe’ll talk for as long (or as little) as you like to ensure your toughest questions and trickiest curve balls are answered, and you feel completely confident in what we have to offer.
Trial Neil Outsourcing with our Pod by Hour plan — it’s the best way to experience our expertise firsthand and see immediate value without committing to a Pod by Month.
Once you are satisfied, we’ll seamlessly transition you to a Pod by Month plan. As your business grows or market demands change, your Pod adapts to ensure you always have the right expertise on hand.
We’ve got a really special proposition with Neil Outsourcing — and it boils down to the four partners. We invest in deep, respectful, and mutually beneficial relationships.
As a Chartered Accountant running his own firm, Matthew has spent the better part of two decades refining various outsourcing models, actively training staff in India, and developing the innovative Pod system for Australian accounting firms.
Whether it was memorizing cricket statistics, playing matches in scorching 42-degree heat, or having late-night discussions, Matthew’s dedication to understanding his overseas teams’ culture went far beyond the office walls. This personal investment has paid dividends, resulting in remarkably low turnover rates and a tight-knit, family-like atmosphere that set his team apart.
Matthew’s journey as a cultural bridge builder began originally back in 2000 at a European software vendor. There, he masterfully navigated the complex waters between Danish and English teams, and then went on to set up, lead and optimise an outsourced team in India. Matt’s journey breaking down communication barriers and facilitating effective collaboration continued developing over the years across Asia — Vietnam, Philippines, etc.
Today, Matt takes pleasure in helping his fellow accountant firm owners reduce stress and live happier lives.
No matter how many services you offer or what plan you are on, you’ll only ever deal with one Senior Accountant who reviews everything. This keeps things simple and consistent while your Pod works behind the scenes to support your success.
Designed for once-off support, ad hoc tasks, short-term needs, and busy periods (like End of Financial Year). Allows owners to test our services without any long-term ommitments.
Perfect for ongoing, long-term support. The same team works with your processes and clients, providing consistency, boosting efficiency and delivering the best value for your business.
Never. You are charged down to the minute — no rounding up. If you use 10 minutes, that’s all you pay for. If you use 4 hours and 15 minutes, you are billed for exactly that time. You only pay for the amount of time you’ve used, nothing more.
Every client is unique – give us a call and let’s discuss your needs.
However many or few you need at any given time. It’s a “how long’s the piece of string?” scenario. We’ll never push another person into your Pod if they don’t need to be there, just like we’ll never remove someone from your Pod if your business requires their expertise. Many of our clients are able to have their business needs met with three-to-five people in their Pod.
Yes, for example, your Pod might just be three Bookkeepers if that’s what you need.
Yes, absolutely. We take great care in hiring top-tier, senior talent. Many of our hires have either lived in Australia or have worked for leading firms like KPMG. You’ll have a highly experienced senior accountant managing a team of skilled specialists. There’s virtually nothing they can’t handle.
Your single point of contact is a Senior Accountant, and possesses a high level of English proficiency, both spoken and written). They are fluent in the technical accounting language used in Australia, but they may have accents that take some getting used to. To ease communication during the onboarding process, we emphasise a couple of 3-way Zoom calls initially with Matt (based in Melbourne). Once a solid working relationship is established, email/Messenger/Teams communication becomes the norm. Just as you do with your local staff.
Managing staff remotely is made simple by our Pod model. No matter how large your team in India grows, you will only ever need to manage one Senior Accountant. This senior accountant will then oversee the rest of your team, ensuring smooth operations within the Pod.
From our experience, we have found our professionals to excel in mathematical and technical skills, often surpassing the expectations of our clients. Additionally, our employees tend to remain with good employers for longer periods, which leads to greater stability for your practice.
We’ve found that having each Pod work on Indian time works best for most of our clients. This allows you to have a quiet morning to focus, while your team works in the evening Australian time. By the next morning, all work will be ready for your review.
Our offshore office environment is highly secure. We enforce strict policies and have no printers, no USB ports on any of the computers, all passwords are encrypted and not visible to any employees and there are absolutely no mobile phones in the office during work hours. Our firewalls block access to social media. Employees also have no printing capabilities as there are no printers, ensuring that client data remains secure and private at all times.
Your Pod can handle all accounting services, including all Australian tax returns, BAS, Payroll, Payroll tax, Workcover, audits, and SMSF. They are fully equipped to execute any related accounting tasks you require. So, there’s nothing they can’t do. For many clients they do all the communication with the ATO – both by voice and portal messages.
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